Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy describes how personal data is collected, used, and protected when you visit or make a purchase from www.sjdwardrobe.com (the “Website”).

The Website is operated by SJD Wardrobe AB, org. no. 559522-8411, registered in Sweden. If you have any questions regarding this policy or how we handle personal data, you are welcome to contact us.


2. Personal Data We Collect

We collect and process personal data when you interact with our Website, including:

a) When you place an order or create a customer account

  • Name
  • Email address
  • Password (encrypted)
  • Billing and shipping address
  • Phone number
  • Order and purchase history

 

b) Payment information

Payments are processed securely by our payment service providers. We do not store full credit card details.


c) Customer support and communication

When you contact us, we collect the information you choose to provide in order to respond to your request.


d) Marketing and newsletters

If you subscribe to our newsletter or marketing communications, we collect your email address and consent preferences.


e) Automatically collected data

When you visit the Website, certain technical information is collected automatically, such as:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior

This data is primarily collected through cookies and similar technologies.


3. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage payments, returns, and deliveries
  • To create and administer customer accounts
  • To provide customer service and respond to inquiries
  • To improve our Website, services, and user experience
  • To prevent fraud, misuse, and unauthorized access
  • To comply with legal obligations under Swedish law
  • To send marketing communications, where you have given consent


4. Legal Basis for Processing

We process personal data in accordance with the GDPR, based on the following legal grounds:

  • Contract – to fulfill purchases and provide customer account services
  • Legal obligation – to comply with accounting, tax, and consumer protection laws
  • Consent – for marketing communications and non-essential cookies
  • Legitimate interest – to improve our services, ensure security, and prevent fraud



5. Cookies

Our Website uses cookies to ensure proper functionality, enhance user experience, and analyze traffic.

Cookies may be used for:

  • Essential site functionality
  • Remembering preferences
  • Analytics and performance measurement

You can manage or disable cookies at any time through your browser settings. For more detailed information, please refer to our Cookie Policy.

 

6. Sharing of Personal Data


We may share personal data with trusted third parties only when necessary, including:

  • Payment service providers (e.g. Klarna, Stripe)
  • Shipping and logistics partners (e.g. DHL, PostNord)
  • IT, hosting, and system providers
  • Service providers supporting fraud prevention and website security

All personal data is processed within the EU/EEA. Should this change in the future, appropriate safeguards in accordance with GDPR will be applied.

We never sell your personal data to third parties.

 

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

  • Customer account data: retained as long as the account remains active
  • Order and transaction data: retained for at least 7 years in accordance with Swedish accounting law
  • Marketing data: retained until you withdraw your consent
  • Cookie data: retained according to each cookie’s set duration


8. Your Rights

Under the GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, where legally possible
  • Object to or restrict certain processing activities
  • Request data portability
  • Withdraw consent at any time for marketing or non-essential cookies
  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

To exercise your rights, please contact us using the details below.

 

9. Data Security

We take appropriate technical and organizational measures to protect your personal data, including encryption, secure systems, and restricted access to sensitive information.

 

10. Contact Information

If you have any questions about this Privacy Policy or how we process personal data, please contact us:

Email: contact@sjdwardrobe.com


Business address:

SJD Wardrobe AB

Amalia Jönssons gata 21

421 31 Västra Frölunda

Sweden

 

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements.


Last updated: December 2025